Aboriginal Family Violence Legal Service

 

The Aboriginal Family Violence Legal Service is a program of Djirra. Our legal team is committed to providing clients with both legal and non-legal support. We have a positive, professional and non-judgmental approach to our work. Check our Conflict of Interest factsheet.

How we can assist you

Djirra’s Aboriginal Family Violence Legal Service is dedicated to supporting Aboriginal people who are experiencing or have experienced family violence (women and men). We also assist non-Aboriginal people experiencing family violence who are parents of Aboriginal children.

We provide legal advice and representation, including court representation in relation to the following areas of law:

  • Intervention Orders
  • Family Law
  • Child Protection
  • Victims of Crime Assistance.

We may also help with other legal issues connected to a family violence situation such as complaints about Police, assistance with Centrelink or the Child Support Agency, and problems with the Office of Housing about damage to your house.

We do not provide support to perpetrators of family violence or sexual assault. We can refer perpetrators to support services to assist them.

For more information about the areas of law we can assist with, check our factsheets.

How to work with our team

When you contact us, you will speak to a paralegal support worker who will ask some personal information and check our system to ensure our lawyers are able to assist you.

To make sure we can provide you with the best legal support, we will need you to:

  • provide all the information our paralegal support worker asks you for
  • let us know if another lawyer has been helping you
  • make sure we have your updated contact details
  • tell us the best way to contact you safely
  • contact us if you can’t keep an appointment or if you no longer need our assistance
  • let us know if you have concerns or are unhappy with our service.

What is a conflict of interest?

Our legal team is required by law to avoid actual and perceived conflicts of interest between people seeking our assistance and former clients, Djirra staff, volunteers or Board members.

This rule applies to all lawyers and legal services in Australia and the Aboriginal Family Violence Legal Service must comply with it. If an actual or perceived conflict of interest arises, the Aboriginal Family Violence Legal Service may not be able to provide you with legal assistance. You can check more information about Conflict of Interest.

If our legal team is unable to assist you, we will refer you to another service that can. We can also connect you with our community engagement team to find out other non-legal supports we can offer you.

Your privacy and confidentiality

Djirra recognises the importance of, and is committed to protecting and upholding, the privacy and rights of individuals Djirra deals with in relation to their personal information. Read our Privacy Policy on how Djirra collects, uses, discloses and otherwise handles personal information.

Your rights

You have a right to a culturally safe and accessible service and information that is clear and timely.

You have the right to a legal service that is honest, ethical and professional at all times and to be treated with respect and understanding.

You have the right to make a complaint about the service and to have this complaint dealt with appropriately.

Djirra recognises the importance of, and is committed to protecting and upholding, the privacy and rights of individuals Djirra deals with in relation to their personal information.

If you want more information about services, your rights and how to make a complaint, read our Client Service Charter.

Support Services

At Djirra, we support Aboriginal women to stay safe and keep well by offering personalised emotional and cultural support.  We offer practical non-legal supports to our legal clients who are currently dealing with family violence or have experienced it in the past.

We can arrange:

  • counselling sessions
  • Aboriginal workers to accompany Aboriginal women to appointments
  • safety planning discussions and follow up support
  • financial assistance to people experiencing family violence through Flexible Support Packages
  • personalised referrals to specialist support services with issues such as housing and homelessness, drugs and alcohol, parenting, debt and employment.

We warmly welcome Aboriginal women, especially those experiencing family violence, to visit our offices, or call us to find out how we can offer support. Find out more information about supports available at our Koori Women’s Place and check our office locations.