Corporate Services – January Update

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Hey there, Corporate Services are launching a monthly update to keep you informed on the latest developments in Human Resources, Safety and Wellbeing, IT, Property, Operations, Training and Brand, Marketing & Communications. 

If you a query or concern, get in touch with Jaynaya for a yarn. 

IT environment

Just a reminder that Scope IT has merged with IT for Business! The new helpdesk support number and email to use for support requests is:
New phone system
We continue to monitor the performance of our new phone system. Please ensure you report issues to Nidhi or Jaynaya. Angus will be at the office tomorrow to work on reported issues to date. The next round of training is Monday 22 January. Calendar invitations will be circulated shortly. 

New printers
Community Engagement: Your new printer will arrive next Tuesday! David will be on site to ensure everything goes to plan with the installation.The old passageway printer located on the first floor will be picked up Tuesday too. David is still working with Konica on previous issues i.e. scans.  Let Nidhi know if you have any further IT issues.
New laptops
Legal Services will be the first to be upgraded with new Surface Pros and will occur in line with the move to the Northcote office in February. All other staff will be upgraded following this.
Video conferencing – Boardroom & KWP
The equipment is onsite and will be available very soon. The holdup is us finding an electrician available in January to connect the TV which has somehow lost power. More on this to come.
Mobile phone upgrade
When the dust settles, all staff will be upgraded to an iPhone 6 (March 2018).

Human Resources

  • Nidhi has commenced in her new role as Operations Officer and has kindly agreed to maintain Reception role until we recruit.
  • Felicity has joined FVPLS to support us with HR related work
  • Amy is working 4 days (Tue-Fri) up until early March.
  • Advertisements for a HR Advisor and Reception/Administration will commence in the next week - please share with your network! 
Djirra Handbook - NEW
The Corporate Services team have been working on a handbook which will provide all employees with an overview of Djirra, a clear description of what we do, what we expect from you and what you can expect from us.

The handbook is currently a work-in-progress. If you’re interested in having a read and providing feedback/suggestions, please let Jaynaya know.



Refurbishment on ground floor
Planning approval for works on ground floor has been submitted. Fingers crossed. Plans are attached for your interest.
SST work area
Minor disruption and works planned to repair the damage from the flooding issue we had in December. Will let you know a date as soon as we can.
Survival Day
26 January – a day off? A holiday with family and friends? Most Australia’s celebrate Australia Day as the day Australia was founded. In contrast, for many Aboriginal and Torres Strait Islander people, this day holds a very different type of significance: mourning; anger; celebration; survival.  Survival Day was formerly referred to as ‘Invasion Day’ and has since been referred to as ‘Survival Day’ because Aboriginal people ‘survived’ the invasion.
If you have no plans for 26 January, head over to Treasury Gardens and attend Melbourne’s official Survival Day event Share the Spirit festival. 

Brand, Marketing & Communications

Becoming Djirra
Not long now… 5 March 2018 is the date!
In the background, we’re working on:
  • Journey to Djirra video
  • New website
  • New promotional material i.e. pens, drink bottles,
  • New posters/brochures
15 Year Anniversary Gala
Less than 8 weeks away! Have you secured your ticket?
You will need to book your ticket online through TryBooking. Select the Staff Ticket option, and apply the following promotion code at the checkout ‘FVPLS3067#’.  This code is not to be shared outside of FVPLS Victoria, and all bookings which utilise this code must list the staff members name on the ticket. 

Book your ticket now!


We Al-Li – Trauma Training
We Al-li has been contracted by Prime Minister and Cabinet to design, manage and deliver Culturally and Trauma Informed Care (TIC) Training and Support to the 14 Family Violence Prevention and Legal Services across Australia. You can read more about the training here: 
There are two 3-day workshops for each staff member to attend (i.e. a total of 6 days training). Each of the workshops will be run twice.
The dates for FVPLS Victoria are as follows:
Workshop Dates
1 Tues 27 Feb - Thurs 1 Mar
1 (repeated) Mon 5 - Wed 7 Mar
2 Tues 20 - Thurs 22 Mar
2 (repeated) Mon 26  -  Wed 28 Mar

If you’re a newbie and not on the list, please contact Jaynaya.
Cultural Relations Training
Haven’t participated in Kelly and Wanda’s Cultural Relations Training? No sweat. We have a number of dates locked in for 2018.
  • Thursday 22 February – limited
  • Friday 16 March
  • Thursday 21 June
  • Wednesday 12 September
  • Wednesday 5 December
We strongly encourage you make yourself available to participate in this 4 hour session if you haven’t done so already. The workshop will provide you with insight into Aboriginal culture, and what it means to work in an ACCO. Let Jaynaya know if you’re available and your preferred date.

Safety and Wellbeing

OHS and First Aid
Workplace inspections have been carried out at Head Office, Bairnsdale and Mildura. Warrnambool is up next. Test and Tagging for all offices will be undertaken in March 2018.  
OHS procedures and guidelines currently under review with training  arranged for all OHS reps in due course.
First aid kits currently being updated/serviced across all offices but we need more First Aid Officers!
If you’re interested in being a FVPLS First Aid Officer, please let us know. Training will follow. 
Ergonomics assessments
If you missed out in the first round held last year please let Nidhi know.

New in Staff Essentials
Travel: Updated travel form saved in forms and templates. Travel process is outlined in the form.
Human Resources: includes HR related information, forms and templates. In time, will also include a copy of all position descriptions.
Office Manuals:
All Office Manuals are being reviewed and updated. Check out your office manual now under Internal Resources.

Reminder: Self Care & Debriefing guidelines saved in Staff Essentials.
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