Djirra during COVID-19

Tuesday 5 September 2023

Your safety and the safety of our staff is our top priority.

COVID-19 restrictions mean some things may look a little bit different when you visit Djirra, but we’re still the same Djirra team here to welcome you.

If you have symptoms of COVID19 (cough, fever, sore throat), have tested positive, or live with someone who has COVID-19 please do not visit a Djirra office. You can call us on 1800 105 303 and we can provide support over the phone, and you can still access our online workshop program, have a look at our event page for more information.

What to expect when you visit Djirra

  • Please sanitise your hands before pressing the intercom
  • Djirra has masks available for you if you would like to wear one
  • Remember to keep your distance and continue to practise good hand hygiene.

When you arrive
When you arrive at a Djirra office, you may be asked to wait outside until we’re ready for you. This will reduce the number of people in the office and reduce the amount of time you’re close to other people. You will be greeted by a Djirra team member.

After your time at Djirra
If you start feeling ill with the symptoms of COVID-19 or have tested positive within three days of your appointment, call Djirra on 1800 105 303 and talk to your worker. You may have already been carrying the virus at the time of your appointment, so anyone who came into contact with you during that time could be at risk for getting sick too.

Your safety and the safety of our staff is our top priority. If you have additional concerns or special circumstances, please let us know so that we can try and accommodate you. We appreciate your patience with us during this unprecedented time.

Family Violence

Family violence is sometimes called “domestic violence”, “abuse” or “an abusive relationship”. Family violence can happen to anyone. You have the right to feel safe at home. You have the right to BE SAFE at home. You should not be living in fear. Click hear to read more about family violence. Call us if you have any question or if you need support 1800 105 303.

Djirra’s Aboriginal Family Violence Legal Service

We continue to offer our legal service by phone when face to face appointments are not possible and provide representation in court matters.  We provide legal advice and representation, including court representation in relation to the following areas of law: Intervention Orders – Family Law – Child Protection – Victims of Crime Assistance.

We may also help with other legal issues connected to a family violence situation

Click here to learn more about our Legal service and how we can help you.

Koori Women’s’ Place (KWP)

Face to face KWP workshops are back. Have a look at our event page for more information. We still have our online workshops to ensure women in regional areas can still access our programs.

Our team is here for you and you can ring us on 1800 105 303 (line 3) during business hours. You can reach out to KWP for a yarn, or to link in with our legal and counselling teams.


Outside of Djirra’s business hours if you want to have a yarn, contact Yarning SafeNStrong on 1800 959 563.

It is a free and confidential Victorian phone counselling service for our people and families who need to have a yarn with someone about their wellbeing. Available 24 hours, seven days a week.

You can also contact 13YARN on 13 92 76. 13 YARN is a national crisis support line for any of our people who are feeling overwhelmed or having difficulty coping.

They offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal and Torres Strait Islander Crisis Supporter who can provide crisis support 24 hours a day, 7 days a week.

Coronavirus information

A dedicated Aboriginal COVID-19 Infoline has been established to ensure Mob can get access to advice when it is needed.

The Infoline is open 7 days a week from 9am – 5pm. Free call 1800 312 911.

You can also find information on the coronavirus website here or call the National Coronavirus helpline on 1800 020 080 which operates 24/7.

 You can also find more useful information about